RwandAir, Rwanda’s national carrier, began operations on 1st December 2002 as RwandAir Express, focusing primarily on passenger air transportation and airport ground handling services at Kigali International Airport. In March 2009, the airline adopted the name “RwandAir,” a trademark that continues to represent the airline today.
Based in Kigali, at the heart of Africa, RwandAir has rapidly become one of the continent’s fastest-growing airlines. The airline operates a modern, state-of-the-art fleet, one of the youngest in Africa, which includes Boeing 737-800NG, Boeing 737-700NG, CRJ900NG, Bombardier Q-400NG, and Airbus A330 aircraft, all configured in dual or triple class.
RwandAir serves 22 cities across Western, Central, Eastern, and Southern Africa, as well as the Middle East, Asia, and Europe. The airline is renowned for its punctuality and excellent on-time performance. It is a member of the International Air Transport Association (IATA) and holds EASA, IOSA, and ISAGO certifications.
Vision:
To be the airline of obvious choice in the markets we serve.
Mission:
To provide unsurpassed, safe, and reliable air transportation services, linking Rwanda to the world while ensuring a fair return on investment.
Corporate Objectives:
- Provide safe, secure, and reliable services on all routes, linking Rwanda to the world.
- Maintain high international standards in aircraft and equipment.
- Integrate seamlessly into the global aviation industry.
- Serve customers with warmth and efficiency, benchmarking against top competitors.
- Enhance shareholder value through profitability and growth.
- Foster employee development and knowledge improvement.
- Promote tourism and support the growth of Rwanda’s economy.
- Facilitate trade and industry through the movement of people and goods.
Core Values:
- Customer: Surpass expectations by continuously innovating and improving service delivery.
- Safety & Environment: Maintain the highest standards of safety, security, and environmental responsibility.
- Integrity: Uphold transparency, honesty, and trust in all interactions.
- Employees: Foster an inclusive environment that embraces change, respect, and equal opportunities.
- Corporate Social Responsibility: Be sensitive to the social issues within the communities we serve.
- Profitability & Accountability: Drive profitability while being accountable for actions, behaviours, and results.
