Terms and Conditions apply only to subscriptions taken out directly with African Pilot Magazine / Rail Link Communications cc. Please note that we reserve the right to amend these terms and conditions at any time in our sole discretion.
General
Subscription Services automatically renew at the end of the term, and you will be charged a fee each term, generally on the anniversary date of your subscription, unless you cancel at least 48 hours prior to the start of the next term. You may cancel your Subscription Services at any time, either online through your membership account. If you cancel your Subscription, you will have access to the Subscription Services until the end of your current term and you will not be charged for an additional term.
Changing Tier of Subscription Services
If you upgrade your Subscription Services from a lower tier to a higher tier during the term, the upgrade occurs immediately and any additional fees for the upgraded tier would be prorated for that term. The full fee for the higher tier will be charged at the beginning of the new term.
If you downgrade your Subscription Services during the term, then the downgrade will occur at the end of the term. At the beginning of the next term, you will be charged the rate of the new Subscription Term.
Payment Types
Unless otherwise stated in these Terms or the Terms and Conditions, all payments made to african Pilot Magazine are final and all charges are non-refundable. Cancellations are effective as described on this page. Charges are recurring on an annual basis by Credit/Debit Card.
Cancellation Policy
If you are not completely satisfied, you may cancel your subscription (having chosen any method of payment) at any time during the first 14 days by contacting us and we will give you a full refund.
If you cancel after the initial 14 day period of your subscription, your cancellation will take effect at the next payment date. Your entitlements and subscriber benefits will remain active until this date. There are no refunds for unused parts of your subscription. To ensure that no further payment is taken, cancellation must be processed at least 48 hours before the next payment is due.
To cancel your subscription please go to My Account.
Contact Us
You can contact us using our online form.
Data Protection
Full details of how we hold and process your information can be found in our Privacy and Cookie Policy.
African Pilot Magazine / Rail Link Communications cc reserves the right to change these Subscription Terms at any time at our discretion without prior notice. We will post updated Terms here. Continued use of the Subscription Services after the changes become effective will be deemed acceptance of any changes.